Tom Crane is an experienced OD consultant, international speaker and facilitator who specializes in working with leaders and their teams to build feedback-rich cultures that create and sustain true high performance. He believes creating a culturally competent organization requires appropriate coaching that transforms individuals from "doing" to "being." Tom's Big Thought: Managers and organizations know that coaching is critical. The Heart of Coaching outlines a process that allows bringing insight to action and shifts the organizational dynamic from Boss/Subordinate/Competitor to Coach/Coachee/Partner. Listen to what Tom says about a powerful new workshop from DiversiPro with facilitators Hamlin Grange and Marguerite Orane. The two-day workshop from Nov. 9 to 10 in Toronto, merges the Transformational Coaching Process with the Intercultural Development Inventory Assessment.